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Account & Registration

All questions related to registration, login issues, password changes, and account verification.

12 Questions
Deposits & Payments

How to deposit with bKash, Nagad, and Rocket — minimum amounts and processing times.

10 Questions
Withdrawals & Transactions

Withdrawal times, maximum limits, the withdrawal process, and solutions for transaction issues.

8 Questions
Bonuses & Offers

Details on welcome bonuses, cashback, daily offers, and loyalty points.

9 Questions
Games & Betting

Rules and strategies for Sports Betting, slots, fish games, bingo, and Live Casino.

11 Questions
App & Technical

App downloads, installation issues, device compatibility, and technical support.

7 Questions
All FAQs

378bd Frequently Asked Questions

378bd is one of Bangladesh's most popular online gaming platforms. Thousands of new and returning members enjoy Sports Betting, slots, fish games, and bingo here every day. Below you'll find detailed answers to the most frequently asked questions — so you can play without running into any issues.

Account & Registration

All you need to open an account at 378bd is an active Bangladeshi mobile number and a password. Registration is completely free and takes just 2–3 minutes. Users under 18 are not eligible to register.

No. Under 378bd's rules, each person may operate only one account. If multiple accounts are detected, all accounts will be suspended and any funds held may be forfeited.

Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Verify your identity with the OTP and you'll be able to set a new password. The entire process takes just 3–5 minutes.

Account verification may be required to withdraw large amounts. Complete verification by uploading your National ID or Birth Registration Certificate. Transaction limits increase significantly after verification.
Deposits & Payments

After logging in, go to "Deposit" from your dashboard. Select bKash, Nagad, or Rocket, then enter the amount. Follow the on-screen instructions to complete the payment. Funds are typically credited to your 378bd wallet within 5–10 minutes.

The minimum deposit at 378bd is BDT 500. The maximum limit depends on your payment method and account type. Generally, you can deposit up to BDT 50,000 per transaction. For larger amounts, please contact our support team.

If a deposit fails, first check your transaction history in your mobile banking app. If the amount was deducted but hasn't appeared in your 378bd wallet, contact our support team with your transaction ID. Issues are typically resolved within 24 hours.

378bd does not charge any deposit fees. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own service charges. Contact your payment provider for details on any such fees.
Withdrawals & Transactions

378bd typically processes withdrawals within 5–15 minutes. During peak hours or for larger amounts, it may take up to 2–4 hours. If there's a delay for any reason, our support team will keep you informed.

The minimum withdrawal amount at 378bd is BDT 500. The daily maximum withdrawal limit depends on your account's verification level. Verified accounts enjoy significantly higher limits.

If your funds haven't arrived more than 2 hours after submitting a withdrawal request, start by checking the transaction status in your account dashboard. If it shows "Pending," wait a little longer. If it shows "Failed," contact the support team immediately — they'll resolve it promptly.
Bonuses & Offers

New members receive a 100% welcome bonus on their first deposit. That means a BDT 1,000 deposit gives you BDT 2,000 to play with. To qualify, your first deposit after registration must be at least BDT 500.

Bonuses cannot be withdrawn directly — you must first meet the specified wagering requirements. For example, a 10x wagering requirement means you need to place bets totaling 10 times the bonus amount. Once the requirement is met, any winnings from the bonus become withdrawable.

A set percentage of your total losses each week is returned to you as cashback. Cashback is credited to your wallet automatically every Monday. The cashback rate depends on your VIP level.
Games & Betting

378bd offers Sports Betting (cricket, football, tennis, and 30+ other sports), Live Casino, 500+ slot games, fish games, and bingo. New games are added regularly across every category.

Live betting lets you place bets at real-time odds while a match is in progress. Go to the Sports section, select the "Live" tab, choose your preferred match and market, enter your stake, and confirm the bet. Odds update every second based on how the match unfolds.

Yes. You can play with real money and win real money in 378bd's fish games. Different fish carry different point values, and shooting larger fish or boss fish rewards you with bigger prizes. Winning points are automatically credited to your wallet.
App & Technical

The 378bd app can be downloaded directly from our official app page. Both Android and iOS versions are available. If you can't find it on Google Play or the App Store, download the APK directly from our site.

On your Android device, enable the "Install from unknown sources" option: Settings → Security → Unknown Sources. Then try installing the APK file again. If the issue persists, free up storage space and re-download the file.

Yes. The 378bd mobile app gives you access to all the features available on the website — deposits, withdrawals, Sports Betting, slots, fish games, bingo, and Live Casino. You'll also receive bonus and offer updates via push notifications.
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